Getting connected

Wholesale Broadband Agreement (WBA)

The Wholesale Broadband Agreement (WBA) is the contractual vehicle that NBN Co uses to supply its products and services1 to its wholesale customers.

This version of the WBA constitutes a standard form of access agreement for the purposes of Part XIC of the Competition and Consumer Act 2010, resulting in the declaration of the products and services supplied under its terms.

We are continuing to engage with the Australian telecommunications industry regarding the further enhancement of the WBA, via the Contract Development Process set out in the WBA itself. NBN Co expects this process of bilateral and multilateral engagement will lead to the publication of a long-term WBA in the last quarter of 2012.

NBN Co recognises that it will play a central and transformational role in the Australian telecommunications industry. The framework that we have established through the WBA is intended to assist our wholesale customers to provide innovative solutions whilst maintaining the non-discriminatory and level playing field long sought by the industry.

Executable copies of the WBA may be obtained through your NBN Co Account Manager.

Where applicable, documents comparing this version of the WBA to the most recent previous version may also be obtained through your NBN Co Account Manager.

Note: The NBN Co Operations Interaction Forum Terms of Operations and the NBN Co Operations Manual High Level Road are published in accordance with Clause C1.2(a) of the WBA.

1 Excluding NBN Co's Interim Satellite Service and NBN Co's trial services.

B2B specifications

On 6 April 2012, NBN Co introduced B2B specifications to the WBA, which were developed in consultation with its wholesale customers through the NBN Co B2B Forum. These B2B specifications govern the business processes and message level interactions for the Access Seeker Industry Interface, which is the interface to our B2B Access component of the Platform Interfacing Service.

The B2B Interaction Business Processes, B2B Gateway Architecture, and B2B Product Definition Technical Specifications describe architectural requirements and considerations when developing IT platform and business system integration solutions to ensure interoperation with NBN Co. Each business process maps to messages on the B2B Gateway. B2B Interface Technical Specifications define each message in terms of its structure, business rules, and message examples. B2B Developer’s Guides provide guidance on constructing and interpreting NBN Co ebXML messages.

Associated documents:

WBA documentation  
Wholesale Broadband Agreement - Modules  Download (PDF - 1.3 MB)
23/03/2012
WBA Product Catalogue  Download (PDF - 2.5 MB)  04/04/2012
NFAS Product Technical Specification  Download (PDF - 980 KB)  30/11/2011
Facilities Access Service Product Technical Specification Download (PDF - 645 KB) 04/04/2012
Facilities Access Deed PollDownload (PDF - 75 KB)05/04/2012
NBN Co Operations Manual  Download (PDF - 2.7 MB)  06/04/2012
Product Development Forum Processes  Download (PDF - 710 KB)  30/11/2011
Credit Policy  Download (PDF - 555 KB)  30/11/2011
Fair use Policy Download (PDF - 410 KB) 30/11/2011
WBA Contract Development Process  Download (PDF - 610 KB) 30/11/2011
NBN Brand Approved Use and Brand Guidelines Download (PDF - 850 KB) 03/2012
CVC Transitional Pricing Offer  
CVC Transitional Pricing - NFAS  Download (PDF - 535 KB)
30/11/2011
CVC Transitional Pricing - TTAS  Download (PDF - 610 KB)
30/11/2011
Operations Interaction Forum
NBN Co Operations Interaction Forum terms of operation Download (PDF - 495 KB)
02/12/2011
NBN Co Operations Manual High Level Roadmap Download (PDF - 295 KB) 30/11/2011
NFAS supplementary technical specifications
NBN Co Fibre Access Service UNI-V Electrical Specification
Download (PDF - 1.15 MB) 02/03/2012
NBN Co Fibre Access Service UNI-V Functional Specification Download (PDF - 1.65 MB) 02/03/2012
Platform Interfacing Service - B2B Access component
B2B Interaction Business Processes Technical Specification Download (PDF – 3.08 MB) 06/04/2012
B2B Gateway Architecture Technical Specification Download (PDF – 1.18 MB) 06/04/2012
B2B Product Definition Technical Specification Download (PDF – 1.50 MB) 06/04/2012
ManageAddress Industry Interface Technical Specifications Download (ZIP – 3.95 MB) 06/04/2012
ManageInventory Industry Interface Technical Specifications Download (ZIP – 3.88 MB) 06/04/2012
ManageProductOrder Industry Interface Technical Specifications Download (ZIP – 5.12 MB) 06/04/2012
ManageServiceQualification Industry Interface Technical Specifications Download (ZIP – 4.05 MB) 06/04/2012
Comparison versions
NBN Co Operations Manual comparison document (v1.1 to v1.3)
Download (PDF - 265 KB)05/04/2012
WBA Product Catalogue comparison document (30 Nov 11 to 4 Apr 12)
Download (PDF - 2.6 MB)04/04/2012

Last updated: 9 May 2012

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May 2012
18th
Near the Lighthouse, Flagstaff Hill, Wollongong, NSW
NBN Co are hosting free information sessions in the NBN Co Discovery Truck which is travelling around the country.
community
2012-05-18T06:00:00 2012-05-18T17:35:00 Near the Lighthouse, Flagstaff Hill, Wollongong, NSW
19th
City of Melville Civic Centre - Main Hall, Applecross
To find out what the NBN rollout means to Applecross, come to our community information session.
community
2012-05-19T10:00:00 2012-05-19T14:00:00 City of Melville Civic Centre - Main Hall, Applecross
June 2012
1st
Sydney Convention & Exhibition Centre, Sydney, NSW
Come and visit the NBN Co Discovery Truck at the Sydney Home Show from 31 May – 3 June, Darling Harbour (Sydney)
community
2012-06-01T06:00:00 2012-06-01T17:35:00 Sydney Convention & Exhibition Centre, Sydney, NSW
2nd
Sydney Convention & Exhibition Centre, Sydney, NSW
Come and visit the NBN Co Discovery Truck at the Sydney Home Show from 31 May – 3 June, Darling Harbour (Sydney)
community
2012-06-02T06:00:00 2012-06-02T17:35:00 Sydney Convention & Exhibition Centre, Sydney, NSW
July 2012
No events currently scheduled this month
August 2012
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September 2012
No events currently scheduled this month
October 2012
No events currently scheduled this month